Terms of service

Welcome to Olevra. The terms “we”, “us”, and “our” refer to Olevra. By accessing or using our website and the services we provide through olevrafindcalm.com, you agree to these Terms of Service. These Terms explain your rights and responsibilities when interacting with our store, as well as important legal information. Please read them carefully. If you do not agree with these Terms or our Privacy Policy, you should not use our services.

1. Access and Account
By using our services, you confirm that you are of legal age in your region or have permission from a legal guardian. You may be required to provide accurate and complete information such as your email, payment details, and shipping information. You are responsible for keeping your account credentials secure and for all activity that occurs under your account. Accounts may not be transferred, licensed, or sold.

2. Our Products
We do our best to display our products accurately, but variations in color or appearance may occur depending on your device and settings. We cannot guarantee that the product you receive will look exactly like what appears on your screen. Product descriptions, availability, and pricing may change at any time without notice, and we may limit sales of certain items based on our discretion.

3. Orders
Placing an order is an offer to purchase. Olevra may accept or reject any order at our discretion. An order is considered accepted once payment is processed and confirmed. Please review your order carefully before checking out, as cancellations may not always be possible once processed. If an order is declined or changed, we will attempt to notify you using the contact information you provided. Purchases are subject to our Refund and Exchange Policy. You confirm that orders are for personal use and not for resale or export.

4. Prices and Billing
Prices, discounts, and promotions may change without notice. The price you see at checkout is the price that applies to your order. Prices do not include taxes, shipping, customs fees, or other charges unless stated otherwise. You agree to provide accurate and current billing information and authorize us to charge your payment method for all costs associated with your order. You confirm that the credit card or payment method used is valid and that charges will be honored.

5. Shipping and Delivery
Delivery times provided are estimates only and not guaranteed. We are not responsible for delays caused by carriers, customs, or events outside our control. Once your package is handed over to the carrier, responsibility and risk transfer to you.

6. Intellectual Property
All content on our website and services, including text, images, graphics, trademarks, and design elements, belongs to Olevra or our licensors and is protected by intellectual property laws. You may use the services only for personal, non-commercial purposes. Copying, reproducing, modifying, or distributing our content without written permission is prohibited. All trademarks, including the Olevra name and branding, must not be used without authorization.

7. Optional Tools
Our website may provide access to tools or features offered by third parties. These tools are provided as-is without warranties or monitoring. Your use of any optional third-party tool is at your own discretion, and you should review the third party’s terms before using them. New features introduced in the future will also fall under these Terms.

8. Third-Party Links
Our services may include content or links to external websites. We are not responsible for the accuracy or content of third-party sites and assume no liability for damages or issues arising from your interaction with them. You access third-party content at your own risk, and any concerns about those websites should be directed to their operators.

9. Relationship with Shopify
Olevra is powered by Shopify, which provides the platform for our online store. However, all purchases made through our website are solely between you and Olevra. Shopify is not responsible for issues related to your purchases, and by using our services you release Shopify from any claims or liabilities connected to your transactions with us.

10. Privacy Policy
Your personal information is handled according to our Privacy Policy. Because our store is hosted by Shopify, some of your information may also be processed by Shopify to operate and improve the platform. Information you submit may be shared with third-party partners as needed to fulfill your order or provide services to you.

11. Feedback
If you submit feedback, suggestions, reviews, or similar content, you grant Olevra a perpetual, royalty-free license to use, publish, modify, or distribute that content. You confirm you own or have rights to the feedback you provide and that it does not violate any third-party rights. We may monitor or remove content that we consider inappropriate or unlawful.

12. Errors and Inaccuracies
Occasionally, information on our website may contain errors or omissions related to product descriptions, pricing, promotions, or availability. We reserve the right to correct any information or cancel orders affected by inaccuracies at any time without prior notice.

13. Prohibited Uses
You agree to use our services only for lawful purposes. Prohibited activities include using the services to harm others, violate laws, infringe intellectual property, spread malicious code, impersonate others, interfere with website operations, misuse data, or engage in fraudulent activity. We may suspend or terminate accounts involved in prohibited actions.

14. Termination
We may suspend or terminate your access to our services at any time without notice. You remain responsible for any charges incurred up to the date of termination. Sections related to intellectual property, liability, indemnity, and other ongoing obligations will continue after termination.

15. Disclaimer of Warranties
All services and products are provided as-is and as available without warranties of any kind. We do not guarantee that our website will be uninterrupted or error-free. Any reliance on information from our services is at your own risk. Some jurisdictions may not allow limitations on implied warranties, so these rules may not apply to you.

16. Limitation of Liability
To the fullest extent permitted by law, Olevra and its partners, employees, agents, service providers, and affiliates are not liable for any damages resulting from your use of our services or products. This includes direct, indirect, incidental, or consequential damages such as loss of data, revenue, or profits, even if we were advised of the possibility.

17. Indemnification
You agree to defend and indemnify Olevra, Shopify, and our affiliates against claims or damages arising from your use of the services, your breach of these Terms, or violations of laws or third-party rights. We may manage the defense of such claims, and you agree to cooperate with us.

18. Severability
If any part of these Terms is found unenforceable, the remaining sections will continue to apply.

19. Waiver and Entire Agreement
Failure to enforce any part of these Terms does not waive our rights. These Terms constitute the full agreement between you and Olevra regarding your use of the services.

20. Assignment
You may not assign your rights or obligations under these Terms without our written approval. We may assign our rights and obligations without notice.

21. Governing Law
These Terms are governed by the laws of the jurisdiction where Olevra operates. By using our services, you agree to the jurisdiction and venue of those courts.

22. Headings
Headings in these Terms are for convenience only and do not affect interpretation.

23. Changes to the Terms
We may update or revise these Terms at any time. It is your responsibility to review them periodically. Continued use of the services after changes means you accept the updated Terms.

24. Contact Information
For questions regarding these Terms of Service, contact us at:
olevrafindcalm@gmail.com
Olevra